Compliance Center eDiscovery shows no further useful info, but there may be features there I'm unfamiliar with. Mail Trace shows the messages arriving successfully for all of these users, but then the trail grows cold. ![]() ![]() We have a Company-wide Rule matching the sending address, which Set the spam confidence level (SCL) to '-1' and set message header 'X-Forefront-Antispam-Report' with the value 'SFV:SKI' Individual user rules don't appear to have moved the email in any case (the majority of the users I checked had no Rules anyway). I have them examine their Deleted Items folder and discover it there, first time they've seen it. ![]() We're using Office 365 and recently sent out an important email, which most users have not seen.
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